Top 10 Questions to ask a Commercial Cleaning Service in Orlando, Florida

Top 10 Questions to ask a Commercial Cleaning Service in Orlando, Florida

How To Hire a Commercial Cleaner: Top 10 Questions You Should Ask

Find out what qualities you would want when choosing an Orlando Commercial cleaning service. The TOP 10 questions you should ask

The first thing you should do when searching for a commercial cleaning service in Orlando is, find out the services it offers. That’s the most important thing you should ask any service for. You must know what you’re in for before you hire it, otherwise you’ll be completely taken by surprise. For instance, is it a company that cleans rooms or a company that cleans floors? What is the company’s background? This is a very important question for a service to answer you. You want to know if they are experienced and/or licensed. Do they have a business history? Do they take responsibility for the final cleaning of the property? Are they licensed and bonded? Do they have insurance? What payment method do they accept? Is this an on-going commercial cleaning service or is it for single cleaning jobs?

Ask about the company’s philosophy. What is their approach to cleaning?

Try to interview at least two other companies before hiring one. Some companies may focus on the point of peak performance. Others may try to look after all their clients, thus offering a wider service. Ask about the company’s staff numbers and experience. Ask the company if the cleaning and maintenance staff are insured. This will ensure that any injuries caused will be covered. Is their workers’ compensation insurance fully covered? Ask how many crew members they have on hand. It’s wise to know in advance how many people are available to start or finish your job in the given time frame.

Whether you are looking to hire a professional to take care of your Orlando commercial cleaning needs, or you are not sure what to look for in the best company for your cleaning, we will help you to see the top 10 questions that you should ask to find out who is best for your needs and of course what you want in the best commercial cleaning service: 1. How Much Does This Service Cost? Simply put, each building or office space vary in sizes and scope’s of work. Commercial Cleaning Services in Orlando tend to vary in pricing, most companies determine pricing based on a few factors to include Square footage, Scope of work, Frequency, and so on. If you want your commercial cleaning service in Orlando, Florida to be the best on the market, then you will need to look for a company that offers great pricing as well as great service.

Ask about the company’s process for each type of job. How do they typically start and end a job? What are their methods and procedures?

Do they ever give an estimate on your initial contact? Are you their first or next call? Are you going to be charged the same rate whether you book a 2-hour job or a 3-hour job? Does the company work on personal or commercial properties? When was the last time they performed a new or existing commercial cleaning service? Do they have a web site or any sort of digital presence? Does the company clean the same job in the same type of environment? What is the ideal environment? Do they consider each commercial environment as different? For example, a office versus a industrial building. Should I receive a cleaning estimate in writing? Does the cleaning company offer disinfection services? Should I have a contact person who handles any discrepancies?

Does the company provide background checks? We’ve heard of people who ask a lot of questions. Asking questions is a great way to determine the proper cleaning service that will best fit the needs of your company. We put together the top 10 questions you should ask before choosing an Orlando Commercial cleaning service. They are very important, as you will be hiring a company to do work on your property. Having a good team can really increase the efficiency of a cleaning service company. Plus, there’s nothing worse than spending money and having a sub par cleaning service come in.

Do they offer other services that can offer the peace of mind your looking for?

Some of the services that commercial cleaning companies in Orlando, Florida can offer your business include floor care, carpet care, pressure washing, disinfecting services are a few to name. Paper goods, do you need to take the pressure off of yourself needing to restock popular items that your office uses on a daily basis? Commercial Cleaning Service Companies often partner with distributors that can supply all of your janitorial needs including paper goods, soaps, dispensers at a fraction of your normal costs. Exclusive Cleaning Services in Orlando, has partnered with a few local as well as national distributors to offer this service at a price that is very competitive.

Inquire about their experience in your particular industry. Does the company have experience with your type of business model, size, topography?
Talk to them about their equipment and types of equipment. Ask if they have any equipment that they think may not work well in your type of environment. Ask them about their equipment and what that entails. Does it use commercial cleaning agents? What type of cleaning programs do they offer. Can they adapt to different situations? If the equipment does not meet your requirements, be sure to check with a reputable company before you sign a contract with them. See if they are insured. Ask about their response time to emergency and breakdowns. Consider the company’s insurance.

Find out about the company’s employee training program. What types of training programs does it offer to its employees? 

In-house or onsite training? What types of cleaning projects are they planning to undertake and for how long? What kind of equipment is in their current inventory? Some experts believe that, having gone through the painful ordeal of doing a big cleaning job in your office building, you deserve the best commercial cleaning services Orlando Florida has to offer. These experts believe that no one can do your cleaning job as well as you can, whether it is a small or a major commercial cleaning job. However, in order to hire the right Orlando commercial cleaning company, it is essential to do a little research. We should ask ourselves several questions when we are thinking about hiring a commercial cleaning company for our business.

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FAQ

Frequently Asked Questions

How Long Does It Take For Us To Get A Proposal?

Turnaround times are fast here at Exclusive! We usually prepare a detailed customized scope of work or service checklist and proposal within 24 hours. If we perform the walkthrough in the morning there is a higher chance of same-day proposal turnaround time.

What Happens After We Schedule A Walkthrough For Janitorial Services?

Our experienced team will tour your facility and gather information to provide you with an accurate monthly estimate. The key items we gather are: Square feet: Give us a ballpark range of cleaning times and price based on facility type. A number of employees: Allows us to know the density to make sure we provide you with the right amount of cleaners. Total foot traffic: Gives us additional insight into the use of the facility and helps us calculate consumables usage like toilet paper, soap, and hand towel usage to help you plan and budget accordingly. Floor Type: What percent is carpet vs hard floor and type of hard floor. We take pictures and gather additional details and take notes on any special items and of course the pet peeve areas.

 What Happens After We Accept The Proposal?

Welcome to Exclusive Cleaning Services! Our service and operations team jump in with all hands on deck. We are very systematic and start entering all your information in our system and management application so all details get communicated to our front-line team members who will be cleaning your facility on a daily basis. We set up geo fences for clock in, monitoring, and time management. Once we start, we have a 10 day on site training program per employee in the first month. We have a whole checklist of training items we cover within the first month. There is a lot more that happens on the back end, but it gets complicated that is why you hired us. We take over from here and you simply get the Exclusive experience. Sit back, relax, and let us do the dirty work!

We Have Insurance Requirements. Do You Carry Insurance?

Absolutely, we work with large office and commercial spaces. We carry general liability, workers comp, and umbrella coverage. We are risk averse so we are over insured for your protection.

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Client testimonials

Colleen Shields

Public Safety Rx

Alex and his staff are fantastic. I have worked with several cleaning services and none come close to their quality and customer service. Getting set up with them was extremely easy. They helped us post remodel and I have never looked back.

Alex and Willie did a great job cleaning our VCT Tile flooring, carpets, area rugs, and tile and grout. They take pride in their work and the cost was competitive. They were professional and flexible.

Wonderful Service from Exclusive Cleaning Service. The Owner Alex is always very professional and gives options on how to make the floors shine! Prompt service and leaves everything in order. Highly recommend.

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Exclusive Cleaning Services has been in the Janitorial Service Business for over 10 years.